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Customer Service | QuanSheng Official Store
Contact Us
Email: [email protected]
Response time: 12-24 hours (Monday-Friday, excluding holidays)
Address:
QuanSheng Official Store
No.1,Wenming Yilu Jiangbei Street Huicheng District
Huizhou City,Guangdong Province,China
516000
No phone support currently available. For urgent inquiries, please email us.
Order & Shipping Inquiries
Track Your Order
- Visit our Order Tracking Page
- Enter your order number and email address to view real-time shipping updates.
Shipping Times
- Standard Shipping: 7-10 business days (free for orders over $199)
- Express Shipping: 4-6 business days (additional fee applies)
Returns & Exchanges
Return Policy
- 30-day hassle-free returns for unused, undamaged items.
- Visit our Returns Policy to initiate a return.
- Note: Return shipping costs are the responsibility of the customer, unless the item is defective.
Exchanges
- Prefer an exchange? Contact us at [email protected] with your order details and preferred item.
FAQ (Frequently Asked Questions)
| Question | Answer |
|---|---|
| How do I track my order? | Use the Order Tracking Page with your order number and email. |
| What payment methods are accepted? | We accept credit cards (Visa, Mastercard, AMEX), PayPal, and Local Payment Methods. |
| Are there international shipping fees? | Yes, shipping fees vary by destination. Free shipping applies to orders over $199 in select regions. |
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